Frequently Asked Questions

RNHS offers home care support including personal care, medication management, wound care, complex medical/nursing care, respite care, and community engagement for NDIS participants. 

Our services are available to private and NDIS participants of all ages and backgrounds, individuals with disabilities and those needing home care support. 

Yes, Right Now Health Services  accepts most major insurance plans. Please contact us for more information.

Yes, RNHS is an NDIS Registered Provider, ensuring we meet strict quality and safety standards. 

We do our best to match you with a support worker or nurse who fits your needs and preferences 

RNHS provides care across metro and regional Victoria. Contact us to confirm if we can assist in your location. 

Yes, if your NDIS plan includes funding for home care, nursing or community support, our services may be covered. 

If your NDIS plan fully covers the services you need, there are no extra costs. We will discuss any potential additional fees before service begins.

We work with self-managed, plan-managed, and NDIA-managed participants. Our team can guide you through the invoicing process.

Yes, we do our best to provide urgent support when needed. Contact us as soon as possible for availability.

Our services are led by registered nurses and trained support workers, ensuring high-quality and professional care. 

We value feedback and take concerns seriously. You can contact us via phone or email and we will address your concerns promptly. Alternatively complaints can be made directly to the NDIS Commission.